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Customer Administrator - Aldershot

£21,000 - £24,000 per annum dependent on experience - Business Support
Ref: 117 Date Posted: Monday 19 Jul 2021
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Customer Administrator

Location: Aldershot, Hampshire & remote working / work from home

PLEASE NOTE: To be considered for this role you must live within a reasonable commute of Aldershot, Hampshire as this role is a mixture of home and office based. It is not 100% remote.

Hours: Full time - Monday to Friday 8am - 5pm

Salary: £21,000 - £24,000 per annum dependent on experience (based on 40 hour working week)

Due to continued growth this well-known organisation is seeking additional members to join one of their newest divisions so that they can continue to offer their customers world class service.

If you enjoy the challenge of a fast-paced environment and have complaints handling, sales or debt recovery experience of any sort (we’d be especially interested to hear from candidates with motor claims experience) then this could be the job for you!

Responsibilities include:

  • Regular contact with clients, customers and suppliers
  • Negotiation with customers
  • Managing high volumes of outbound and inbound telephone calls
  • Meeting monthly targets
  • Providing world class customer service

What we’re looking for from you:

  • Minimum 2 years’ experience in sales, debt recovery, claims (especially motor claims) or complaint handling with demonstratable experience of working to targets / KPI’s
  • A competitive spirit and the drive to meet targets and deadlines
  • An ability to work independently and as part of a team
  • Excellent communication skills and attention to detail
  • A knowledge of Microsoft Office products, internet and telephone skills

In return you can expect:

  • Flexible working - office & home based
  • Career progression along with training and development
  • Pension scheme
  • Cycle to work scheme
  • Childcare vouchers
  • Private healthcare
  • Company discount