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Customer service Administrator - Temp to Perm - Surrey

£20,000 - £24000 - Business Support
Ref: 85 Date Posted: Thursday 16 Jan 2020
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Administrator - Temp to Perm

To start as soon as possible with a fast conversion to permanent if you are happy.

A small but fast-growing company is looking for an energetic office administrator with a strong telephone manner to manage commercial activities day to day. Busy team with a fun atmosphere but the phones are busy and you need to enjoy working inj a fast paced (and therefore sometimes stressful) environment. As you'll be working with Engineers a bit of office banter can be expected!

The company’s brand values are to be 'friendly’, 'flexible’ and 'fair’, and it expects all of its team to work in this way. It firmly believes that growth will be best achieved by building good quality, sustainable relationships with its customers, suppliers and partners, and is firmly focused on being number 1 for customer service.

We are looking for a highly organised, confident candidate to schedule engineer appointments

Managing central 'inbox'

Responding by email and telephone

Communicating with customer base to organise times for the Engineers

Raising required documentation.

You must be confident on the phone and have an excellent telephone manner

Highly competent in computing, full training will be given

Customer-centric in approach and enjoys customer contact

Must be able to multi-task and work well under pressure

Numerate with excellent written and spoken English

Complete all allocated tasks within the required time frame and to the required level of accuracy

Tenacious and committed

Flexible and collaborative in the way they work

Team player