Customer Service Administrator - Hampshire

Customer Service Administrator 

Based in Farnborough

Salary up to £20k

Full time role - Monday to Friday 9am to 5pm

Free onsite parking

A fantastic opportunity has arisen for an experienced Customer Service Coordinator to join this growing team. The role involves providing a quality and comprehensive end to end service for all customers who come into contact with the business. We’re looking for someone organised, who has effective communication skills, and is a good administrator.

Responsibilities include:

• Maintain and develop rapport between new and existing clients to optimise business growth
• To liaise effectively with corporate contacts and provide regular and timely communication to each client, including updates on progress, follow-up and feedback
• Create, populate and monitor accurate information on database, ensuring compliance with company policies and procedures
• Communicate client requirements to internal / external staff making use of all available communication methods
• To keep all relevant internal parties informed of changes and progress relating clients
• Record all feedback in accordance with company policies and procedures

Candidate requirements:

• Previous experience within office based customer service is essential, with an emphasis on client management
• Good IT skills including MS Office
• Strong communication skills - both written and verbal

Apply today!